You may return your product to us within 7 days after taking receipt of the item. Your only responsibility is to get it back to us and pay a modest 10% restock fee. Now, some common sense does apply here.

We are not responsible for you terrorizing through your neighborhood in a week, getting 17 tickets and then your wife threatening to divorce you if you don't "Get rid of that damn thing!"

Also, Product must be new, never used and in the original packaging and all shipping cost is the customer's responsibility.

We normally process your order within 24 hours. Once your item has left the warehouse, your order cannot be 'canceled'. Cancellations are only accepted within the first 24 hours of order submission. Orders cancelled after the first 24 hours of order submission will have a 10% cancellation fee. Please be certain of your order before actually placing one as there are processing fees assessed on each order.

If such case occurs where the item is already in transit, you are responsible for all shipping costs to return the item to us. Items returned must be still in their original, unopened box with no damage or parts missing. Once item is received back at our warehouse, it will be processed and subject to a 10% restocking fee.

Gas scooters that have been ridden in any way or gas scooter parts that have contained gasoline cannot be returned. Gasoline is a hazardous, flammable material and anyone who sends it via the mail may be subject to fines and/or imprisonment.

So just be fair about the policy and we will too.

Minor cosmetic damage due to shipping (i.e. small cosmetic scratches on plastic) are not covered under our warranty and is not grounds for a return. Remember you are getting these units at wholesale pricing and you receive these units just as a dealer would. Which is a great way to save money by cutting out the middleman profit and ordering directly from us, the supplier. Don't worry though, if a mirror is cracked or missing or something like that, although it is very rare that this happens, then we will definitely send you out a replacement part.

www.greenearthscooters.com